Shipping & Delivery 运输与交付

Worldwide reach with efficiency and care. 全球覆盖，高效细致。

Delivery Times交付时间

Delivery times are estimates and commence from the date of shipping, by DHL/TNT/FedEx/UPS. If we transport by container, delivery time estimate 25+ days. 交付时间为预计时间，自发货之日起计算，通过 DHL/TNT/FedEx/UPS 运输。如果我们通过集装箱运输，预计交付时间为 25 天以上。

In the unlikely event that you do not receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please contact us as soon as you are aware and no longer than 7 days from the delivery date stated on your tracking. 万一您在规定的交货时间后未收到订单，或者您的订单在到达时损坏，请在发现后立即联系我们，且不得晚于您物流追踪上显示的交货日期起 7 天。

Tracking Your Order追踪您的订单

Once your order is shipped, we will provide you with a shipping number, enabling you to conveniently track your order and access real-time shipping information online. 订单发货后，我们将为您提供运单号，方便您在线方便地追踪订单并获取实时运输信息。

Restricted Shipping受限运输

We currently DO NOT SHIP to the following locations: 我们目前不向以下地点发货：

Afghanistan 阿富汗 Belarus 白俄罗斯 Burundi 布隆迪 Cambodia 柬埔寨 Cayman Islands 开曼群岛 Central African Republic 中非共和国 Cuba 古巴 Crimea Region 克里米亚地区 Democratic Republic of Congo 刚果民主共和国 Guadeloupe 瓜德罗普岛 Iran 伊朗 Iraq 伊拉克 Kosovo 科索沃 Lebanon 黎巴嫩 Libya 利比亚 Mali 马里 Martinique 马提尼克岛 Myanmar 缅甸 Nicaragua 尼加拉瓜 North Korea 朝鲜 Northern Marianas Islands 北马里亚纳群岛 Oaxaca Region (Mexico) 瓦哈卡地区（墨西哥） Pakistan 巴基斯坦 Réunion 留尼汪 Russian Federation 俄罗斯联邦 Somalia 索马里 South Sudan 南苏丹 Sudan 苏丹 Gauteng Province (South Africa) 豪登省（南非） Syria 叙利亚 St. Barthélemy 圣巴泰勒米 St. Martin 圣马丁 St. Pierre and Miquelon 圣皮埃尔和密克隆 Venezuela 委内瑞拉 Yemen 也门 Zimbabwe 津巴布韦

Shipping FAQs 运输常见问题

How much are the freight charges? 运费是多少？

To determine the precise freight charges, kindly inform us of the port in your country. We have established long-term partnerships with reliable logistics providers, allowing us to offer you competitive freight quotes tailored to your specific location and requirements. 为了确定准确的运费，请告知我们您所在国家的港口。我们与可靠的物流供应商建立了长期合作伙伴关系，使我们能够根据您的具体位置和要求为您提供具有竞争力的运费报价。

What documents will you provide for customs? 您将为海关提供哪些文件？

To facilitate smooth customs clearance, we will provide the following essential documents: Bill of Lading (B/L), Commercial Invoice, Packing List, and Certificate of Origin. 为方便顺利清关，我们将提供以下基本文件：提单 (B/L)、商业发票、装箱单和原产地证明。

What if parts are missing in the shipment? 如果货物中缺少零件怎么办？

In the rare event of missing components, we prioritize swift resolution. For small missing parts, we will arrange immediate delivery via DHL within one week to ensure that you receive them promptly. 在极少数缺少组件的情况下，我们优先考虑快速解决。对于缺少的小零件，我们将在一周内安排通过 DHL 立即送达，以确保您及时收到。